Core Values

Core Values

These are the eight core values that we live by.  They help us to develop our culture, our brand and our business strategies.

BE PROFESSIONAL & IMPROVE RELENTLESSLY

We strive to improve ourselves every day to become experts in our industry and we pursue innovation. Innovation drives productivity quality and efficiency.

MAKE IT EASY

Make it easy for our clients to do business with us and for us to do our business. One call will get it done.

PROVIDE GREAT AND CONSISTENT SERVICE

We establish benchmarks and key performance indicators to determine best practices and we follow the same processes every time. Consistent processes provide expected results. Peace of mind delivered!

GUARANTEE QUALITY

We strive to do things right the first time! That is how we define quality. Quality is what makes our customers happy and we love happy customers. We back up what we promise and we prove what we guarantee.

OFFER TOTAL COST SAVINGS, NOT ONLY COMPETITIVE-BASED PRICING

We base our schedule of fees on the actual work involved and on a detailed analysis of our client’s logistics processes. We determine and offer a true cost savings approach to our services.

TREAT EVERYONE WITH RESPECT AND COURTESY

We treat our customers like ladies and gentlemen because we are ladies and gentlemen. We take pride in our professional appearance, language and behavior.

BE HONEST AND RELIABLE

We are committed to the laws and regulations that guide our industry and strive to comply with them every day.

BUILD A POSITIVE ATMOSPHERE AND PROMOTE A FAMILY ENVIRONMENT

We want to create an environment that is friendly, warm and dynamic.

Why do we have these values?

Because our mission is to build and nurture our customers’ trust by providing peace of mind, open and proactive communication and by delivering tangible and measurable benefits. We want to build a company that our employees are proud of and that our clients see as an integral part of their logistics success.

Our Brand Promise to you. We will:

  • Do everything we can, not just the best we can, to exceed your requirements and expectations
  • Be honest to a fault
  • Treat everyone with respect
  • Have a strong and consistent professional and moral code
  • Build and maintain trust and communicate openly
  • Deliver measurable and tangible results
  • Be fair and competitive
  • Strive to make you a happy customer!